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SHIPPING & RETURNS

Shipping Policy

Please allow up to 3-5 business days for your order to be processed. To estimate delivery time, please take into account the processing time in addition to the time indicated by your selected shipping method at checkout. Orders are processed Monday through Friday, excluding holidays. The shipping carrier chosen at the time of checkout is responsible for the delivery of your package. In the case of a lost package, it is the responsibility of the carrier and all inquiries must be directed to the carrier. International shipping is available. We ship USPS First class standard.

Return & Exchange Policy

Unfortunately, we do not offer refunds or exchanges. 
We offer store credit only.

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If you have a return please fill out a return form, at the bottom of the website.

  • You have 14 days after you receive your item(s) to be eligible for a return. 

  • Several types of items are exempt from being returned for store credit. All waist trimmers, workout accessories/ equipment (excluding waist trainers, sweat leggings, and sweat jumper) flash sale, and sale items.

  • To complete your return, we require a packing slip or proof of purchase. You are only allowed one credit. Once issued a store credit, that item is now final sale.

    Once your item is received we will inspect and notify you if your item has been approved or denied.

  • Please return it in the way you received it, with original packaging, with all tags attached. If it’s not in original packaging, your return will be denied, and your item(s) will be returned back to you.

  • Shortly after we receive your return, you will receive a store credit via email if your item(s) have been approved. If your order is denied we will notify you as well.

     

  • If for any reason you cannot print out the return label and/ or would like the return address, it is below.

     

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